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University of Oklahoma
Merchandise, Apparel,
Gifts, and Collectibles
 

Printable version of this Page.

Our Exchange Policy:

You may feel free to exchange any unworn/unlaundered items purchased from Sports Clothes and More or Go Team Merchandise. However, your exchange will be treated as a normal sale in regards to shipping. A standard shipping charge of $6.99 will apply to all exchanges, regardless of free shipping qualifications* on original order.  Please use grid below for exchange/return information.

Our Returns Policy:
You may return most items sold by Sports Clothes and More or Go Team Merchandise within 30 days of delivery for a full merchandise refund (excluding shipping charges). We'll also pay the return shipping cost if the return is a result of our error, or that of a drop-ship from the manufacturer.

We cannot accept returns of certain items, including:

  • Any item that is worn or laundered
  • Any item not returned in its' original packaging with labels attached, etc.
  • Any product missing the serial number or UPC tags/CLC official license tag missing must be attatched .

We will only issue partial refunds for the return of certain items including:

  • Items that are returned more than 30 days after delivery or are missing tags or packaging will be charged a restocking fee (20%). 
  • Any item that is not in its original condition, is damaged (not caused by manufacturer), or is missing parts will not be refunded.
  • Any return qualifying for a discount, that after exchange/ refund does not qualify, the difference will be deducted.
  • Any order returned in whole or in part that included free shipping (and falls under the free shipping purchase minimum) will have a shipping charge equal to a normal applicable shipping fee.

To insure you receive your credit or exchange, please be sure to include a copy of this receipt  and completely fill out the information below.

Exchange/Returns Address:
Attn: Exchange/Returns Dept.
C & R Marketing & Dist.
2718 summers St
Kennesaw, GA 30144

Please Fill-In Exchange/Return Information Below

Prod Code

Color

New Size

Quantity

Circle One

 

 

 

 

Exchange/Refund

 

 

 

 

Exchange/Refund

 

 

 

 

Exchange/Refund

 

 

 

 

Exchange/Refund

Exchange Charge $6.99 Please Sign

Signature x


Regular/Expedited Shipping Methods and Policy  
Regular shipping is done via USPS Priority/First Class mail and usually arrives within 3 days from shipping. Most order are processed and shipped within 2 business day, however, during the holiday season, beginning November 1, orders may take 2-5 business days to ship. However, rest assured your package will arrive with normal shipping, provided it is in stock, within 7-10 business days. If for some reason there is a problem with availability, we will contact you first by phone, then by email. Please be advised that any email address ending with @yahoo.com or @hotmail.com will have a problem with respect to SPAM filters and receiving our emails.

Many items are available with expedited shipping methods. Any available expedited options, as well as standard options, will be displayed on the shipping page during checkout. If you select an expedited shipping method, please be aware that orders are processed & shipped within two business days from receipt of your order, and the day of ordering does not count as the first business day. Business days are considered Monday – Friday, excluding national holidays.
We use a variety of carriers and use our discretion to the best possible delivery based on your needs.
These include:
  • USPS
  • FedEx (Business Addresses)

Standard Shipping Fee Schedule:
        $5.99 Base Rate
        $0.50 Per Pound
Although most items do ship directly from our warehouse, many items do ship directly from the manufacturuer, it is very important that any returns or exchanges are shipped to our store at the above addres.

Thanks

 

Any questions feel free to contact us 877.425.7957 Mon-Fri 9AM-5PM EST

 

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All rights reserved. Copyright C&R Marketing and Distribution 2007.

 

 
This site is not affiliated with or sanctioned by the University or the University Athletic Association. It is intended solely for the entertainment of THE University fans, and does not represent the opinions or actions of any official of the University or the  Athletic Association of the University .

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